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Need to change your order?

If your order has not shipped yet you can: add or remove products or change the shipping address & email. See below to cancel your order.

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Need to cancel your order?

If your order has not shipped yet you can cancel your order by finding the order confirmation email we sent you, clicking the button in the email to take you to the order status page & click "Cancel & Refund Order".

Contact Details

We are professional musicians so can take a little time to reply, usually within 5 working days - thank you for your patience! 

Chat with us, click HERE

EMAIL: customerservices@crookandstaple.com

If you are returning an item please read how to go about that here - it's nice and simple!

Our office address (not open to the public):

Crook and Staple,
Ground Floor Office,
25 Gwentlands Close,
Chepstow,
Monmouthshire,
NP16 5JH,
UK