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Need to change your order?

If your order has not shipped yet you can: add or remove products or change the shipping address & email. See below to cancel your order.

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Need to cancel your order?

If your order has not shipped yet you can cancel your order by finding the order confirmation email we sent you, clicking the button in the email to take you to the order status page & click "Cancel & Refund Order".

Contact Details

Chat with us, click HERE

EMAIL: customerservices@crookandstaple.com

PHONE: 02920 789 335 - usually takes 24 working hours for us to get back to you

If you are returning an item please read how to go about that here - it's nice and simple!

Our office address (not open to the public):

Crook and Staple,
Ground Floor Office,
25 Gwentlands Close,
Chepstow,
Monmouthshire,
NP16 5JH,
UK